Retailer/Distributor Login:

Terms and Conditions

CW Marketing Pty Ltd


Please read the attached terms and conditions carefully as confirmation of an order will indicate acceptance.


By providing credit card details for payment the customer has given CW Marketing Pty Ltd  authority to charge the card provided for the web order( GST inclusive) , and any Freight or Surcharges applicable to the order and any resulting backorders. 


Ordered items that are out of stock and therefore not supplied with the initial delivery will be held on backorder. Backordered items will be supplied as stock becomes available unless notified in the Special Comments field of the order. “No Back Orders”


All orders over $400 (+GST) (excluding delivery to extremely remote areas) will qualify for Free into Store (FIS) delivery. Orders under $400 (+GST) will attract a $40.00 minimum order surcharge. CW Marketing Pty Ltd retains the right to charge freight on orders to extremely remote areas. If this is the case, the freight charges will be calculated individually for every order based on weight, dimensions and destination and advised to the customer before the acceptance of the order.


Orders will be despatched within (3) three working days where possible Delivery times vary depending on distance. Upon delivery it is the responsibility of the customer or their staff, to count the number of parcels received before signing the consignment note provided by the courier/transport operator. The client should check the goods/product at the time and point of delivery where possible.

Standard Australian Delivery Times
All Metro except for Brisbane and Perth - 1 to 4 working days Brisbane and Perth Metro - 4 to 5 working days Country NSW, SA, TAS, VIC - 3 to 5 workings days Country NT, QLD, WA - up to 9 working days For international deliveries please contact our customer service team.


You are entitled to a refund, repair, exchange or credit if the products you have purchased from CW Marketing Pty Ltd are faulty or have been damaged in transit. Claims for faulty and damaged-in-transit goods are accepted within 12 months from the original purchase. Short delivery claims must be communicated by phone, fax or email to our customer service department within 24 hours of receipt of goods and no later than 14 days from date of delivery. CW Marketing Pty Ltd must approve in writing any non-acceptance of goods. CW Marketing Pty Ltd will advise if the customer should return the goods or destroy and dispose. A Return Authority “RA” will be given, which must be recorded on claims when submitted. Please note that:

- Goods will not be accepted unless an "RA" has been given

- Returned freight must be referenced with an "RA" number

- Returned freight will be at customers cost

- Goods will only be accepted in their original packaging

Contact: Customer Service 03 9765 5700


The minimum order value must be $400 (+ GST) Orders under this value will attract a $40.00 minimum order surcharge.


We accept the following methods of payment: Credit Card - Visa & Mastercard  (a 1.25% Credit Card Surcharge will apply to all payments) Cheque – Payable to C W Marketing Pty Ltd EFT – Direct Deposit to Account: 017235001 BSB: 343001 By providing credit card details for payment the customer has given CW Marketing Pty Ltd  authority to charge       the card provided for the first order supplied ( GST inclusive), and any Freight or Surcharges applicable to the order. It is the responsibility of the customer to ensure that any credit card details provided are true, correct and authorized for use. 


Prices shown on our website are current (Exclude GST). Prices may vary from time to time. CW Marketing reserves the right to alter prices when necessary and without notification. The price of the item at the time the order is placed and confirmed will be honoured.


All goods remain the property of CW Marketing Pty Ltd until paid in full.


You must not sell any CW Marketing Pty Ltd goods through Amazon or any similar websites which we may consider - at our discretion - to be detribmental to the brand, image or commercial operation of our brands without obtaining prior written consent from CW Marketing Pty Ltd.


CW Marketing Pty Ltd reserves the right not to approve an account application, and or supply products within its range, to any customer. Upon approval of an account the first order must be $750 + GST, and will be supplied on a PROFORMA basis. That is the value of the order must be paid for before the order is despatched. Proforma orders will be held for seven (7) days only, after this time the order will be returned to stock, and there will be no guarantee the products will be available to be supplied after that time.


All web and advertising images, designs, packaging and artwork of the CW Marketing products are the intellectual property of CW Marketing Pty Ltd, and the unauthorised use the images, designs packaging and artwork will be considered an infringement, and legal action will be taken to stop the unauthorised use of such intellectual property and recover any losses and costs incurred.  

What's in my cart?


Go to Cart / Checkout