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Terms and Conditions

 
CW Marketing Pty Ltd

TERMS of SALE

Please read the attached terms and conditions carefully as confirmation of an order will indicate acceptance.

CREDIT CARDS

By providing credit card details for payment the customer has given CW Marketing Pty Ltd  authority to charge the card provided for the web order( GST inclusive) , and any Freight or Surcharges applicable to the order and any resulting backorders. 

BACKORDERS

Ordered items that are out of stock and therefore not supplied with the initial delivery will be held on backorder. Backordered items will be supplied as stock becomes available unless notified in the Special Comments field of the order. “No Back Orders”

FREIGHT

Delivery is Free into Store (FIS) Capital Cities only.

DELIVERIES WITHIN AUSTRALIA

Orders will be despatched within (3) three working days where possible Delivery times vary depending on distance. Upon delivery it is the responsibility of the customer or their staff, to count the number of parcels received before signing the consignment note provided by the courier/transport operator. The client should check the goods/product at the time and point of delivery where possible.

CLAIMS / RETURNS

All credit claims must be notified to Customer Service Department within 24 hrs of receipt of goods. Notice can be by phone/fax or email. CW Marketing Pty Ltd should be notified immediately and confirmed in writing of any non acceptance of goods. CW Marketing Pty Ltd will advise if to return the goods or destroy and dispose, a Return Authority “RA” will be given, which must recorded on claims submitted. Contact: Customer Service 03 9765 5700

- Goods will not be accepted unless an "RA" has been given

- Returned freight must be referenced with an "RA" number

- Under no circumstances will we accept returned goods after 14 days from date of delivery

- Returned freight will be at customers cost

- Goods will only be accepted in their original packaging

MINIMUM ORDERS

The minimum order value must be $300 (+ GST) Orders under this value will attract a $20.00 minimum order surcharge and delivery fees where applicable.

PAYMENT METHODS

We accept the following methods of payment: Credit Card - Visa & Mastercard  (a 1.5% Credit Card Surcharge will apply to all payments) Cheque – Payable to C W Marketing Pty Ltd EFT – Direct Deposit to Account: 017235001 BSB: 343001 By providing credit card details for payment the customer has given CW Marketing Pty Ltd  authority to charge       the card provided for the first order supplied ( GST inclusive), and any Freight or Surcharges applicable to the order. It is the responsibility of the customer to ensure that any credit card details provided are true, correct and authorized for use. 

PRICES

Prices shown on our website are current (Exclude GST). Prices may vary from time to time. CW Marketing reserves the right to alter prices when necessary and without notification. The price of the item at the time the order is placed and confirmed will be honoured.

RETENTION OF TITLE

All goods remain the property of CW Marketing Pty Ltd until paid in full.

NEW ACCOUNTS

CW Marketing Pty Ltd reserves the right not to approve an account application, and or supply products within its range, to any customer. Upon approval of an account the first order must be $750 + GST, and will be supplied on a PROFORMA basis. That is the value of the order must be paid for before the order is despatched. Proforma orders will be held for seven (7) days only, after this time the order will be returned to stock, and there will be no guarantee the products will be available to be supplied after that time.

COPYRIGHT

All web and advertising images, designs, packaging and artwork of the CW Marketing products are the intellectual property of CW Marketing Pty Ltd, and the unauthorised use the images, designs packaging and artwork will be considered an infringement, and legal action will be taken to stop the unauthorised use of such intellectual property and recover any losses and costs incurred.  


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